The system transports 2.90 lakh-3 lakh passengers daily. But, of the 41 stations in the Phase I and Phase I extension network, ticketing counters and gates are open at only one end of 13 stations. Officials say more Automatic Fare Collection or ticketing gates are needed
https://www.thehindu.com/news/cities/chennai/some-metro-rail-stations-still-lack-working-ticketing-gates-counters/article68831529.ece