Compare Top Mortgage Lenders
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Zillow Home Loans offers both conventional and government-backed loans. Its website lists the following options:
- Conventional fixed-rate loans.
- VA loans.
- FHA loans.
- Mortgage refinancing.
Zillow Home Loans also offers jumbo loans.
At the top of the website, you can click “Purchase a home” or “Refinance my home.” You will be directed to an online form. After filling it out, you’ll get information about your loan options. To get preapproved for a loan, you’ll typically need to give the lender information about yourself and your finances, and you may also need to provide documents such as pay stubs and bank statements. It typically takes fewer than three days for an applicant to receive an initial underwriting decision after submitting the application and receiving preapproval.
Zillow Home Loans offers 15-, 20- and 30-year conventional fixed-rate mortgages. The minimum down payment is 3% for a conventional loan, though you’ll need private mortgage insurance if you put down less than 20%.
There is a $1,500 origination fee on all purchase loans except VA loans, which charges a $499 origination fee. The company does not charge any upfront appraisal costs.
You’ll need a FICO score of at least 620 to qualify for a conventional, FHA or VA loan as well as to refinance with Zillow Home Loans. For a jumbo loan, your FICO score must be at least 700. Your debt and income will also affect qualification.
You can view sample loan terms for conventional, VA and FHA loans on the lender’s website.
Customers can save when they work with one of Zillow’s local partner agents to buy and sell and use Zillow Home Loans for financing. The benefits include $1,500 in closing credits from Zillow Home Loans.
Zillow Home Loans offers an online prequalification process that borrowers can complete in as little as three minutes. To obtain a preapproval letter, borrowers can connect with a loan officer to submit their information and authorize a credit inquiry. Zillow will evaluate factors such as your credit, debt and income.
You will need a FICO score of at least 620 to get a conventional loan from Zillow. The lender will also assess information including your debt, income and assets.
The Better Business Bureau gives Zillow Home Loans an A+ rating. In 2021, the Consumer Financial Protection Bureau received 18 mortgage-related complaints about Zillow Group Inc., with most complaints related to trouble during the payment process. The company provided a timely response to 16 of the complaints. It closed 17 with an explanation and one with monetary relief.
You can reach Zillow Home Loans by phone at 877-661-3166 or 888-852-2212 or through an online contact form. You can also get in touch with a loan officer by calling 833-924-2739. If you do not get through to a customer service representative, you may leave a voicemail and they will return your call.
You can get prequalified and apply for a loan online, and you’ll also be able to get in touch with a loan officer for assistance. Zillow can also help you find local lenders and provides tools such as payment and affordability calculators.
- People who prefer to do all or most of their home loan and refinancing business online.
- People who meet the minimum credit score qualifications.
- People who will work with the company’s real estate partners so they can be eligible for closing credits.
- Low FICO Credit Score
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Not disclosed
- Low FICO Credit Score
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620
- Low FICO Credit Score
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620
- Low FICO Credit Score
-
620
- Low FICO Credit Score
-
620
- Low FICO Credit Score
-
620
- Low FICO Credit Score
-
620
- Low FICO Credit Score
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Not disclosed
- Low FICO Credit Score
-
620
- Low FICO Credit Score
-
Not disclosed